Legal Policies
Protect Your Business
GDPR Compliance Statement
What is GDPR Compliance?
Our Commitment Towards GDPR
Our customers' right to privacy is a main priority for 2Checkout and because of this, compliance with and to international law and regulations are core values. Our focus is to process payments securely and efficiently whilst adhering to the latest changes and updates within the payments industry and EU regulations.
How are We Preparing for GDPR?
Establishing the Governance Structure
- Build the GDPR compliance initiative with a dedicated focus group
- Appoint a Data Protection Officer (DPO) in an independent role
- Conduct an assessment on product and business impact
- Initiate the internal Privacy and Security Awareness program
- Conduct Data Protection Impact Assessment (DPIA) [Internal]
- Conduct Data Protection Impact Assessment [External]
Updating Policies and Procedures
- Data protection policy
- Data retention policy
- Information security policy
- Cookie policy
- Data breach and incident response plan
- Risk management framework to assess and manage threats across the organization that also takes into account personal data
- Embedding of personal data protection requirements within contracts and agreements with third-party service providers and merchants
Embedding and Implementing Data Privacy into Operations
- Conduct a data mapping inventory and analysis of data in our systems
- Establish procedures and policies to restrict processing of personal data
- Set up automatic mechanisms to automatically track the flow of personal data within and outside our systems
- Set up privacy dashboard for shoppers
GDPR Compliance FAQs
What is GDPR?
Is 2Checkout compliant?
Where is personal data stored?
Is personal data processed outside EU countries? If so on what legal basis and where outside of the EU?
Are there any technical and security measures for the protection of PII data?
Lead management/ abandoned cart
Do we need to sign additional agreements or any additional addendum to contracts?
Are you going to send any notifications to shoppers, our clients?
What shopping cart updates will 2Checkout make GDPR compliant?
Do we need to add the age consent to all carts?
How will GDPR impact auto renewal?
Can a shopper / end-user correct any of their data via myAccount?
If a shopper asks to be forgotten what will 2Checkout do? Can their data be erased?
How long will 2Checkout retain the shopper/end-user data?
What is GDPR Compliance?
The General Data Protection Regulation (GDPR) is an EU-wide regulation for the protection of European citizens’ data that comes into force on 25th of May 2018 and all companies that collect such data will need to comply with it. It establishes a set of compliance and security processes around managing personally identifiable information so that it is not misused. Currently there is no certification or license required or available for GDPR.
Our Commitment Towards GDPR
Our customers’ right to privacy is a main priority for 2Checkout and because of this, compliance with and to international law and regulations are core values. Our focus is to process payments securely and efficiently whilst adhering to the latest changes and updates within the payments industry and EU regulations.
Our commitment: 2Checkout will be GDPR compliant by May 25th
How are We Preparing for GDPR?
2Checkout is currently in the process of becoming compliant with GDPR. Since it is a complex process it takes time and involves mapping, assessing, planning and implementing changes throughout the company. We are working with subject matter experts from the field and consultancy firms to support us in the process. Here’s an overview of our analysis and the steps that we are taking to ensure compliance:
Establishing the Governance Structure - Completed
- Build the GDPR compliance initiative with a dedicated focus group
- Appoint a Data Protection Officer (DPO) in an independent role
- Conduct an assessment on product and business impact
- Initiate the internal Privacy and Security Awareness program
- Conduct Data Protection Impact Assessment (DPIA) [Internal]
- Conduct Data Protection Impact Assessment [External]
Updating Policies and Procedures - Completed
- Data Privacy Policy
- Terms of Use
- Refund and Delivery Policy
- Data Retention Policy
- Information Security Policy
- Cookie policy
- Data breach and incident response plan
- Risk management framework to assess and manage threats across the organization that also takes into account personal data
- Embedding of personal data protection requirements within contracts and agreements with third-party service providers and merchants
Embedding and Implementing Data Privacy into Operations - Completed
- Conduct a data mapping inventory and analysis of data in our systems
- Establish procedures and policies to restrict processing of personal data
- Set up automatic mechanisms to automatically track the flow of personal data within and outside our systems
GDPR Compliance FAQs
What is GDPR?
The General Data Protection Regulation (GDPR) is an EU-wide regulation for the protection of European citizens’ data that comes into force on 25th of May 2018 and all companies that collect such data will need to comply with it. It establishes a set of compliance and security processes around managing personally identifiable information so that it is not misused. Currently there is no certification or license required or available for GDPR.
Is 2Checkout compliant?
Where is personal data stored?
Are there any technical and security measures for the protection of PII data?
Do we need to sign additional agreements or any additional addendum to contracts?
Are you going to send any notifications to buyers, our clients?
What shopping cart updates will 2Checkout make GDPR compliant?
Do we need to add the age consent to all carts?
Can a shopper / buyer correct any of their data via 2CO.com?
Yes, this is possible based on a written request. Currently, a shopper can send an email contact request at buyersupport@2checkout.com and request the changes. After GDPR will be in force we will have a dedicated channel and dedicated email address: dpo@2checkout.com for all GDPR inquiries.